Privacy Policy

1. Who we are

UMO Labs AI LLC operates umolabs.ai and related services. Registered in Wyoming, USA, with operations in Oslo, Norway. Contact: hi@umolabs.ai

2. Information we collect

We collect information you provide directly, including:

• Name and email when you contact us or subscribe
• Company name, role, and business information when enquiring about services
• Payment information processed securely through Stripe (we do not store card details)
• Communications you send via email or contact forms

We also collect automatically: IP address, browser type, pages visited, device type.

3. How we use your information

• Respond to enquiries and provide services
• Send information you've requested
• Process payments and manage accounts
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal basis for processing (GDPR)

• Contract performance — when processing is necessary to provide requested services
• Legitimate interests — for analytics and improving services
• Consent — for marketing emails, which you can withdraw at any time
• Legal obligation — when required by applicable law

5. Cookies

We use essential cookies (required for function), analytics cookies (Google Analytics), and marketing cookies (Meta Pixel, where applicable). You can control cookie settings through your browser.

6. Data sharing

We share with: Stripe (payments), Google (analytics), Calendly (scheduling), email service providers — all under contractual obligations. We share with law enforcement when required by law.

7. Data retention

Enquiry data retained for 3 years. Client data for 7 years for accounting purposes. You may request deletion at any time.

8. Your rights

• Access — request a copy of data we hold
• Rectification — correct inaccurate data
• Erasure — request deletion
• Portability — receive data in machine-readable format
• Withdrawal of consent — withdraw at any time for consent-based processing

Email hi@umolabs.ai. We will respond within 30 days.

9. Contact

UMO Labs AI LLC
Email: hi@umolabs.ai
Website: umolabs.ai